Your responsibilities:

We’re seeking an experienced process quality assurance specialist who has good knowledge of project management and software development with the detailed scope of work as follows ( 50% effort on process QA and 50% effort on Manual QA Project):

1.   Manual QA Project

• At least 1 year of experience QA/QC/Test engineer
• Knowledge of software testing and software development process
• Having knowledge of testing design techniques and testing strategies
• Experience in API testing, Database testing (SQL)
• Manage issues/risks, guarantee software quality, and create test reports

1. PQA task - QA Process

• Coordinate with project managers to facilitate and monitor project performance via defined metrics
• Assist operations in tracking, documenting, and reporting quality levels
• Develop document quality assurance activities with internal reporting and update processes for software development and project management
• Develop or update company procedures to ensure capture, investigation, and proper documentation of complaints
• Monitor risk-management procedures, and maintain problem logs for identifying and reporting issues to management 
• Provide training and support to the quality assurance team that includes systems, policies, procedures, and core processes
• Identify & collect best practices, and templates from internal projects and industry to enrich company process best practices
• Organize training activities to increase awareness and help the delivery team buy into the defined processes

 The ideal candidate:

• Bachelor’s degree or higher in Computer Science, Information Technology, or equivalent
• Good knowledge of project management, software development process, and software development methodology like Agile/Scrum, Kanban
• Experience in process definition, project audit, and improvement in the IT field
• Team player, energetic personality, quality minded, focused, committed, able to work independently in a fast-paced, changing environment
• Excellent analytical, problem-solving, and decision-making skills
• Basic Level English

Why you’ll love working at Eastgate: 

• Attractive salary package 
• Eastgate Software is a Global Fortune 500 Preferred Vendor, so you will have an opportunity to work with many IT Experts around Europe and USA 
• Be emerged in a professional and motivating environment where you have opportunities to express your own ideas and improve your skill set through many interesting full-cycle projects
• Flexible working time: 9:30 a.m. to 6:30 p.m., Monday to Friday, No Overtime (Only 8 working hours)
• Performance review and appropriate gratification: twice a year
• 13th month salary + Project bonus
• Free snacks, video gaming & movie nights, team social and sport activities
• 15 leave days/year (will be added an extra day each year and maximum 20 days for annual leave)
• Able to request 2 days/month Working from home