Founded in 2014, Eastgate Software is a software development company that builds custom business solutions and applications. We are proud of our high-qualified staff who has more than 20 years of experience in software development including web, mobile and desktop applications.

We put quality and customer satisfactions at the top priority in every project we carry. Therefore, our German and US senior experts offer local consultancy for European and US clients.

As a member of Eastgate, you will be emerged in a professional and flexible environment where you have opportunities to express your own ideas and improve your skill set through many interesting full-cycle projects.

Your responsibilities:

• Work as a Business Analyst in an Agile environment, collaborating closely with Product Owners, developers, QA, and stakeholders
• Envision and analyze initial business requirements and support the definition of the initial project scope
• Gather, analyze, and translate business needs into user stories, acceptance criteria, and functional specifications
• Document business and functional requirements using appropriate artifacts such as wireframes, user stories, activity diagrams, use cases, and process flows
• Support requirements planning, elicitation, analysis, validation, and lifecycle management in alignment with BABOK best practices
• Facilitate effective communication between the development team and customers regarding implementation, QA issues, and requirement clarifications
• Support UAT activities, including test preparation, defect clarification, and validation of implemented requirements
• Prepare and maintain BA-related documentation, such as Requirement Traceability Matrix (RTM), user manuals, and UAT/training materials

With Senior Level:

• Define the Business Analysis approach for each project, including elicitation techniques, documentation standards, and stakeholder engagement strategy
• Plan and manage the requirements phase at the beginning of the project, including scope definition, prioritization, and risk identification
• Lead and facilitate requirements elicitation workshops and stakeholder review sessions
• Analyze business processes, user workflows, and system interactions to identify gaps and improvement opportunities
• Document detailed and high-quality business requirements, ensuring clarity, consistency, and testability
• Manage requirement changes, perform impact analysis, and support change control throughout the project lifecycle
• Participate in peer reviews and inspections of requirements and analysis artifacts to ensure quality and alignment
• Provide coaching and training to junior team members and prepare training materials as needed

 The ideal candidate:

• 3–5 years of experience as a Business Analyst or Product Owner, with strong practical knowledge of BABOK and Business Analysis best practices
• Proven experience in requirements planning, elicitation, analysis, validation, and lifecycle management
• Strong skills in stakeholder management, requirements prioritization, and change control
• Ability to model business processes, functional flows, and system interactions
• Experience supporting UAT, solution validation, and post-release evaluation
• In-depth experience with at least one prototyping tool (e.g., Balsamiq, Figma); experience with modeling tools is an advantage
• Good command of English, especially spoken English
• Domain knowledge in Logistics or Intelligent Transportation Systems (ITS) is an advantage

Why you’ll love working at Eastgate:

• Attractive salary package
• Eastgate Software is a Global Fortune 500 Preferred Vendor, so you will have an opportunity to work with many IT Experts around Europe and USA
• Be emerged in a professional and motivating environment where you have opportunities to express your own ideas and improve your skill set through many interesting full-cycle projects
• Flexible working time: 9:30 a.m to 6:30 p.m, Monday to Friday, No Overtime ( Only 8 working hours)
• Performance review and appropriate gratification: twice a year
• 13th month salary + Project bonus
• Free snacks, video gaming & movie nights, team social and sport activities
• 16 leave days/year (will be added an extra day each year and maximum 20 days for annual leave)